Terms & Conditions
These Terms & Conditions govern the use of our website, reservation services, and accommodation facilities. By accessing our website or making a reservation, you agree to comply with these terms. Please read them carefully before completing your booking.
1. Reservations
Reservations are subject to availability and become confirmed only after payment is successfully received and a confirmation email is issued.
- Guests must provide accurate booking information.
- The primary guest must meet the minimum age requirement.
- Incomplete or fraudulent reservations may be cancelled.
2. Pricing & Payments
Room rates are displayed during booking and may include applicable taxes and service charges as required by law.
- Prices are shown in Indian Rupees (INR).
- Payment may be required in full or partially before arrival.
- Pricing errors may be corrected before reservation confirmation.
3. Cancellation & Refunds
Cancellation requests are handled according to the cancellation policy selected at the time of booking.
- Refund eligibility depends on the booking conditions.
- Processing time varies depending on the payment provider.
- No-shows or early departures may not qualify for refunds.
4. Check-In & Check-Out
Guests are required to complete check-in formalities before occupying the accommodation.
- Government-issued photo identification is required.
- Early check-in and late check-out depend on availability.
- Additional charges may apply for extended stays.
5. Guest Responsibilities
Guests are expected to respect the property, staff, neighboring residents, and fellow guests.
- Only registered guests may occupy the accommodation.
- Guests are responsible for damages caused during their stay.
- Illegal or disruptive activities are strictly prohibited.
6. Property Rules
Guests must follow all house rules communicated before or during their stay.
- Observe quiet hours where applicable.
- Smoking is allowed only in designated areas.
- Pets and visitors are subject to property policies.
- Pool and shared facilities must be used responsibly.
7. Amenities
Facilities and amenities are provided subject to maintenance schedules, weather conditions, and operational requirements.
- Availability of amenities is not guaranteed at all times.
- Images shown on the website are for illustrative purposes.
8. Liability
While reasonable care is taken to ensure guest safety, the property is not responsible for loss or damage to personal belongings except where required by applicable law.
9. Website Usage
Users agree not to misuse the website or attempt unauthorized access to our systems.
- Website content is protected by applicable intellectual property laws.
- Content may not be copied or redistributed without permission.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected and processed.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts.
12. Changes to Terms
We may update these Terms & Conditions periodically. Revised versions become effective once published on this website.
13. Contact Us
For booking assistance or questions regarding these Terms & Conditions, please contact our customer support team using the contact information provided on our website.